Interpersonal skills have long been recognized as essential to professional success, and many a career has stalled, faltered, or fallen apart thanks to a lack of communication skills. So why is it that some people seem to have the gift and some don’t? A few may have been born with it, but most have practiced and learned from mistakes. This interpersonal communication course is designed for those who want to hone their people skills and improve their ability to work with others.
During this highly interactive course, participants will identify their communication skills challenges, explore several models of communication, and discuss perception and its impact on understanding. We will also cover body language and other nonverbal cues, verbal communication, tone of voice, written communication, tactics for positioning messages, and strategies for dealing with miscommunication and misunderstanding.
At this program’s conclusion, participants should be able to:
- Explain why good communication skills are important.
- Pinpoint what makes such skills hard to master.
- Describe models of and methods for communication.
- Understand how preconceptions and limited perceptions interfere with communication.
- Define nonverbal communication.
The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives.
1) One-Day Course
2) Two-Days Course
We have specially designed the certification process so that you leave the course knowing you have an excellent understanding of NLP, Mindfulness and Emotional Intelligence.Whilst we will do everything possible to assist you in meeting our required standards, not every student meets our standards. So when you have our certificate, you know you’ve earned it!